Last updated: April 22, 2025

At W-valley, we are committed to providing you with an excellent shopping experience. The following Shipping Policy outlines our terms and conditions for the delivery of products purchased from our website.

Shipping Locations

We ship to all major cities and towns within India, as well as select international locations.

Shipping Charges

• Domestic Orders: Shipping charges are calculated at checkout based on your location and total order weight. Free shipping is available on orders above a specified amount, displayed at checkout.
• International Orders: Charges vary depending on destination country and order weight. Shipping costs will be calculated and displayed at checkout.

Processing Time

All orders are processed within 1-3 business days after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays. You will receive a notification once your order has been shipped.

Estimated Delivery Time

• Domestic Orders: 5-7 business days.
• International Orders: 10-20 business days depending on the destination country. Delivery delays can occasionally occur due to customs or local courier issues.

Order Tracking

Once shipped, a tracking number will be provided via email or SMS which can be used to track your order.

Undeliverable Packages

If a package is returned due to incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Reshipping charges may apply.

Contact Us

For any shipping-related inquiries, please contact us at:
📧 official.w.valley@gmail.com